ETA: 1-2 weeks after payment
DISCLAIMER: We are not affiliated with the brands posted. All copyrights reserved to the original brand owners.
As you have all witnessed "OUR HIGH VOLUME OF SUPPLIES" there are also rare instances that a product may have been incorrectly manufactured and if in any case that some "Testers" are with PROVEN "Factory Defect" such as:
2. Scent Longevity
3. Chemical reaction to factors like HEAT, HUMAN ACIDITY and PROPER STORAGE that may change the quality of the scent.
A wide range of circumstances can render a product defective. The product may have a design defect, resulting from the product having been averagely designed or tested. Feel free to have it replaced in 24/48 hours to strengthen our: "AFTERSALES SERVICE CAMPAIGN"
- Resellers are advised to sell the perfumes from Php 1,000-1,400 only. We will not entertain returns/replacements if there will be PACKAGING ISSUES most especially if the reseller is selling the perfume from Php 1,401 up.
- If client is meticulous with the packaging, we refer them to mall stock instead.
- This is to strengthen our "SCENT and LONGEVITY WISE" campaign.
Kindly manage your expectations.
- There may be rare cases of minimal inconsistencies on the packaging and/or bottles due to testers supposedly not for sale but should be used for promotional purposes only.
- IN COMPLIANCE TO OUR LOW BENCHMARK AS COMPARED TO MALLS, WE ONLY REPLACE ITEMS WITH "PROVEN DEFECT".
PLEASE READ CAREFULLY
- "Tester Perfume Bottle/s Replacement with PROVEN
- Within 24-48 hours upon receipt of client, please ensure returned item complete with the "BOX" - Bottle/s with more than 3-5% reduced content is not eligible for replacement.
- Screenshot of Waybill - to verify time of arrival to designated address as proof of 24-48 hours time frame basis.
- Kindly allow us 1-2 days lead time in sending the replacement bottle right after we receive your sent bottle for dispute.
- Kindly send actual and clear pics of item subject for dispute via FB Messenger, Insta DM or Viber.
- If complaint is proven invalid, we will return the item to the shipper and he/she will pay corresponding fees.
Feel free to send us your concern through:
SMS/Viber: 0999 884 1275 (Belle)